Assistant, Merchandising Operations

About rag & bone:

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. 
 
We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. 

Job Summary:
Own and manage all samples from pre-market handoff through to archive.  Point person for all cross-functional teams regarding all sample management.  Should have a thorough and intimate understanding of the collection and styles.

Responsibilities:

MARKET SUPPORT

• Assist the Merchandising team in preparing for market across all categories, including creating and physically tagging all SKUs.
• Upload collections to our inventory system, Launchmetrics, ensuring all information is up-to-date.
• Oversee the printing of tags and update them when relevant details change.
• Prepare carnets for travel and maintain detailed packing lists for distribution and tracking.
• Collaborate with Domestic and International Wholesale teams to ensure smooth execution of market week, trunk shows, and press days.

• Organize and adjust sample sets based on post-market seasonal changes.
• Work closely with the Merchandising team to manage and organize CARR sets each season.
• Keep the sample closet well-organized by season, tracking samples when they enter and exit.
• Archive samples as they age, ensuring a streamlined process for managing older inventory.
• Coordinate sample sales in partnership with the Wholesale and Operations teams.
• Oversee in-office giveaways and ensure they’re managed efficiently.

• Manage the unpacking and checking in of trunk returns post-market, ensuring accuracy.
• Handle inbound and outbound shipping for .com returns from external accounts.
• Ensure returned products are accurately received and updated in our inventory system to reflect sample availability.
• Coordinate post-market sample requests across VM, Creative, Marketing, Wholesale, and PR teams.
• Pull samples for meetings and DTC/Wholesale requests as needed.
• Own and manage the workflow calendar with Wholesale for sell shots.
• Oversee the handoff of samples from Merchandising/PD to the E-commerce team for seasonal photoshoots.

• Strong Organizational and Multitasking Skills: Proven ability to manage multiple tasks, prioritize effectively, and maintain an organized environment, especially in a fast-paced, deadline-driven setting.
• Proficiency in Excel: Demonstrated expertise in Excel to manage inventory, track sample sets, and analyze data effectively.
• Attention to Detail: Exceptional attention to detail, ensuring accuracy in sample management, photo shoot preparation, and product returns.
• Problem-Solving and Adaptability: Strong problem-solving skills with the ability to adapt and find solutions quickly when challenges arise.
• Interpersonal and Communication Skills: Excellent interpersonal skills to build strong relationships across departments and foster teamwork.
• Team-Oriented and Positive Attitude: A collaborative team player with a can-do attitude who contributes to a positive work environment.
• Inventory Management Experience: Experience with inventory management systems, product returns, and redistribution processes to ensure smooth operations.

• Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity.
• Have No Fear - Innovate, solve problems
• Own Every Decision - Work together, get results
• Quality Matters – Not only with product but we see it in our people
• Make Shit Happen - Be disciplined, be competitive

• Paid Time Off
• Clothing Allowance
• Generous Employee Discount
• Paid Parental Leave
• Membership to Calm and access to other wellness benefits
• Medical, dental, vision and ancillary benefits
• 401k

The salary range for this position is $50,000 - $55,000 based on experience and qualifications.

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.